Patient Financial Services: Communication - Subsequent Third-Party Payer Collections
About this courseThis course provides an overview of patient communication for subsequent third-party payer collections. Areas reviewed include third-party payer communication strategies and what to document during these calls.
Category:Courses/Patient Financial Services
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- Describe the communication methods and processes used when following up with third-party payers
- Detail what a third-party collector asks and documents during subsequent calls with insurers
- Apply best practices to accelerate third-party payment during specific communication scenarios
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