Patient Financial Services: Collections - Patient Deductibles, Copays, and Maximum Out-of-Pocket

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About this course

This course provides an overview of communication practices for handling deductibles, copays and maximum out-of-pocket amounts for collections in patient financial services. Areas reviewed include defining patient cost share, maximum out-of-pocket, example scenarios, and collections options.


Courses/Patient Financial Services

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Enter the learner(s) information below.

  • Define patient cost share
  • Understand the maximum out-of-pocket amounts insured patients pay for health services
  • Analyze an out-of-pocket maximum and patient cost scenario
  • Review collections options when resolving a patient account

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