Patient Access: Leadership - Building and Leading Teams
Continuing Education Units:NAHAM (0.5)
About this courseThis course provides an overview of building and leading teams for patient access. Areas reviewed include phases of team development, challenges of each phase, and important guidelines for quality leadership.
Category:Courses/Patient Access, CEU
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Volume discount pricing available (based per cart purchase)
- Define teams and the different types of teams in patient access
- Explore the positive outcomes of a team dynamic in the patient access department
- Learn the components necessary to build a patient access team
- Understand the skills needed to lead a team in patient access
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