Patient Access: CAHPS and Patient Surveys
Continuing Education Units:
NAHAM (0.5)About this course
This course provides an overview of the Consumer Assessment of Healthcare Providers and Systems (CAHPS) and patient surveys for patient access. Areas reviewed include the purpose of CAHPS, how it affects financial health, and the role of patient access in supporting a better patient experience.Category:
Courses/Patient Access, CEU- Buy 8 and save 7%
- Buy 10 and save 17%
- Buy 13 and save 27%
- Buy 15 and save 33%
- Buy 20 and save 40%
Volume discount pricing available (based per cart purchase)
- Define the Consumer Assessment of Healthcare Providers and Systems (CAHPS) program and discuss the role of patient access in survey results
- Examine the differences between patient satisfaction and patient experience
- Discuss the reasons hospitals participate in the program, focusing on quality improvement
We want you to have peace of mind with any purchase made through the FinThrive e-commerce store. If you have changed your mind for any reason after purchasing any course or application through the FinThrive e-commerce store, you may request a full refund within 7 days after you have made your purchase, provided that for KnowledgeSource or FinThrive Learn-related refunds, you have not logged into KnowledgeSource or FinThrive Learn content/live events within the return window. Due to the content-rich nature of our applications and content/live events, we are unable to provide refunds once you have logged into KnowledgeSource or FinThrive Learn or accessed the live event.
In order to initiate a refund, please send an email to support@finthrivelearn.com with your name and best contact information and we will take care of you. Once we receive your request, a member of our FinThrive support team will reach out to you to complete the refund process.
Please feel free to reach out to support@finthrivelearn.com if you have any other concerns or questions – we always welcome feedback on how to better serve you!