Broadcast: Patient Access: Customer Satisfaction Drives Positive Outcomes
About this toolThis broadcast discusses how customer satisfaction drives positive outcomes. Our subject matter experts review the shift toward consumer-focused patient access, the importance of fostering patient satisfaction, and policies that elevate the patient experience.
Category:Courses/Patient Access, Tools/Broadcasts & Videos
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- Recognize factors that contribute to a focus on customer satisfaction
- Review the importance of the role of patient access in fostering patient satisfaction and positive outcomes
- Consider opportunities to create options and communication policies that elevate the patient experience
Presented by the nThrive Education Team:
nThrive Education's full-time staff include certified and advanced-degree professionals who are experts in creative and instructional design, healthcare subject matter, eLearning, and the revenue cycle—a team unmatched in the industry.
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